CNBC · General

For car, phone, even tractor owners, a populist wave is rising to end the 'captive' repair economy

· By Kevin Williams
Story summary

It used to be that if your iPhone or Galaxy was damaged, you were at the mercy of Apple or Samsung to get it fixed as manufacturers snowed customers with a blizzard of unattainable proprietary parts and software diagnostics. But that pain hasn't been limited to smartphones, and a legal movement challenging who contr…

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