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    AI use on 1823 platform will cut frustration but data safeguards needed: experts

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    Source: South China Morning Post
    Published: 2026-08-28 10:30 UTC+10:00
    Section: General
    Factuality Score: 92
    Opinion Category: Neutral
    Topics: Technology & AI, China, World News
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    Snippet:
    Hong Kong lawmakers say enhanced AI could speed up complaint handling, but expert warns agentic systems pose privacy and automated error risks
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    >>> Read full article at South China Morning Post <<<
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