WAITING days to hear back from customer service has become a frustrating reality for many Filipinos. Too often, customers are met with robotic chatbot replies, confusing answers, and endless loops with no real human support. Skyro believes digital customer care could be better. So the Securities and Exchange Commission-registered financial technology company built “Sky,” an artificial intelligence (AI) chatbot designed to serve as the first line of customer support, responding to concerns within one minute, 24/7.