Airlines, advocates warn of bureaucratic maze for passenger complaints
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Source: The Age
Published: 2026-05-17 14:00 UTC+10:00
Section: Business / Consumer affairs
Factuality Score: 100
Opinion Category: Neutral
Topics: Business & Economy
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Snippet:
Airlines and advocates have warned that new consumer protections to protect air travellers risk creating a bureaucratic maze where passenger complaints get stuck in a “referral roundabout”.
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