‘Like battery hens’: ATO’s outsourced debt collectors face much worse conditions than those in public service, former staff say
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Source: Guardian Australia
Published: 2026-03-23 01:00 UTC+10:00
Section: Debt collection
Factuality Score: 100
Opinion Category: Neutral
Topics: Australia, Labour & Workers, Tax & Budget, World News
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Snippet:
The tax office is one of the most prolific users of external labour, spending more than $316m in 2024-25. Critics say this has led to a ‘two-class system’
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