Woolworths forced to rein in chatbot that claimed to have angry mother
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Source: The Age
Published: 2026-02-26 19:30 UTC+10:00
Section: Business / Companies
Factuality Score: 90
Opinion Category: Neutral
Topics: Technology & AI, Family, Business & Economy
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Snippet:
Woolworths has been forced to tweak its AI-powered virtual assistant after customers reported odd attempts at “banter” from the chatbot, including references to its “mother” who spoke in an “angry voice”.
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